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iTRACS Customer Value Lifecycle™ We win together Convergence |
iTRACS Customer Value Lifecycle™
Proven deployment methodology helps you generate continuous business value from your enterprise infrastructure
Welcome to the iTRACS Customer Value Lifecycle™ – a best-practices deployment methodology designed to help you unleash continuous business value from your physical infrastructure and maximum return on your iTRACS Converged Physical Infrastructure Management™ (CPIM™) investment.
Unlike deployment models that focus on discrete software launches or disruptive “big bang” moments, the Customer Value Lifecycle™ helps you generate continuous, quantifiable business value from your enterprise infrastructure – from day one for as long as you’re part of the iTRACS community.
A culmination of unparalleled domain expertise and deployment experience
The Lifecycle represents an aggregation of our unparalleled domain expertise and knowledge base in the management and optimization of physical infrastructure. (Remember, iTRACS has been generating strategic value for users since the advent of Windows 1.0). It delivers continuous incremental business value to your organization by:
- Aligning and “architecting” your infrastructure operations to the needs of your business
- Identifying and executing against a shared vision of your goals
- Creating a forum of proactive collaboration that openly and continuously democratizes information between the key DCIM constituents within your organization – Data Center/IT, Facilities, and Building Management Systems
- Unleashing the true strategic potential of your enterprise infrastructure – What DCIM is meant to be.™
Four interconnected phases delivering continuous transformational value
The Lifecycle offers four interconnected phases in the implementation of the iTRACS CPIM™ portfolio – Discover, Plan, Empower, and Optimize.
Each point of value builds upon the previous point of value, creating a continuously expanding cycle of infrastructure optimization. In this way, the Lifecycle adds measurable value at every stage of the DCIM engagement. It’s always looking ahead, seeking new opportunities to support the business goals of the organization. Because if the infrastructure is stuck in neutral, then the business will inevitably be left behind. The Lifecycle provides your infrastructure with the agility to mitigate this risk.
Value DISCOVER – the value of knowledge
- Identifying and closing gaps in knowledge
- Turning data into actionable information
- Aligning your DCIM roadmap for IT, Building Management Systems, and Facilities Management to your strategic business goals
- Developing a Value Enabled™ strategy
- Laying the groundwork for delivering continuous transformational value
Value PLAN – planning for optimum performance and continuous value delivery
- Creating a roadmap for your CPIM™ implementation
- Confirming scope of engagement with quantifiable deliverables
- Establishing Governance and Risk Mitigation models
- Optimizing your Value Enabled™ strategy – assuring impactful outcomes
Value EMPOWER – “go live” environment delivering continuous quantifiable value
- Validating project success against quantifiable value metrics that YOU define
- Empowering you with self-enablement and command-and-control over the physical infrastructure
- Managing change with the support of iTRACS Program Management Office
- Demonstrably supporting your business goals – Virtualization, Cloud, efficiency, utilization, cost management, Green IT, and the technology game-changers yet to come…
Value OPTIMIZE – optimizing the performance and value of infrastructure across the enterprise
- Leveraging the full potential of iTRACS CPIM™, maximizing the opportunity of Change, enhancing operational efficiency, unleashing agility
- Building a roadmap of continuous innovation
- “Future Proofing” your infrastructure investment
- Delivering a continuous loop of value delivery to your business…
Value Enabled™
The centerpiece of the Lifecycle is the Value Enabled™ strategy, in which you and your team:
- Define and align your value delivery milestones with the goals of your DCIM initiative
- Work collaboratively with iTRACS to systematically achieve them
Each milestone is tracked with quantifiable business value measured and validated by YOU. Working closely with iTRACS, the Value Enabled™ strategy is continuously re-defined, re-measured, and re-validated throughout the lifecycle of your iTRACS CPIM™ engagement to make sure you are getting maximum CONTINUOUS VALUE and return on your DCIM investment.
