iTRACS solutions can be integrated with your IT services management portfolio, maximizing IT’s operational effectiveness.
iTRACS’ robust, standards-based, open systems environment and client interfaces support seamless integration with existing business processes and complementary IT Services Management solutions such as Ticketing and Asset Management Systems, Reporting and Business Intelligence tools such as HP OpenView, CA Unicenter, IBM Tivoli, BMC Remedy, HEAT Asset Management, Asset Point, etc.
The iTRACS Application Programming Interface (API), Web Services, and Software Developers Kit (SDK) are complemented with Professional Service’s expertise to ease integration and effect strong knowledge transfer.
